No MBA consultants. No strategy decks. We're operators building fractional ops for operators — because we got tired of watching good contractors lose $10K a month to a broken phone system.
Every contractor we've ever met has a leak. They know it. They can feel it every time a lead goes cold or a call gets missed at 5:47pm on a Friday. But they're on the roof, or on a truck, or in a crawlspace. So the leak keeps leaking.
The usual answer is to hire an office manager, buy another piece of software, or read another book about SOPs. None of those work, because the real problem isn't people or tools — it's that the owner is the only person in the building who can actually decide anything.
We don't teach you to run your business better. We run the parts you shouldn't have to.
That's the whole thing. You stay on the job. We handle the phone, the follow-up, the handoff, the numbers. Every month you get a plain-English report: found, cost, built, recovered. If the number doesn't go up, we haven't earned the retainer.
We run the exact same systems in our own trades business. If we're not willing to eat the cooking, we won't serve it to you.
Everything we do comes out of these three. If you don't agree with all three, we're not the right fit.
Every finding, every recommendation, every monthly report gets a number next to it. "You'll get more leads" is not a finding. "$3,200/month in missed calls" is.
No new dashboards. No Monday morning trainings. If it requires you to change your habits, we built it wrong. Your job is to stay on the job.
Most consultants hand you a deck and leave. We stick around. If the phone doesn't get answered next Tuesday, that's our problem, not yours.
We'd rather tell you up front than waste your audit fee.
One paid audit. One week. One number.